Technical Writer

Job Description

We are seeking a detail-oriented Technical Writer to join our Johannesburg team. In this role, you will collaborate with engineers and product managers to create user manuals, technical guides, and other documentation. If you have a knack for translating complex information into clear, concise content, we want to hear from you!

Responsibilities

• Research and gather information to create user-friendly manuals for various products.
• Edit and format documentation to adhere to corporate standards.
• Develop internal documentation for processes and workflows.
• Maintain version control for documentation to track changes.
• Engage with subject matter experts to gain insights for documentation.
• Assist in training sessions to help users understand documentation.
• Contribute to the overall improvement of the documentation process.

Requirements

Education

• Bachelor's degree in Technical Communication or similar
• Post-graduate qualification in relevant field is advantageous

Experience

• 3+ years of experience in a professional writing role

Technical Skills

• Proficient in Adobe Creative Suite
• Knowledge of SEO best practices

Soft Skills

• Effective collaboration
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with UX design principles: Understanding user experience design to produce user-friendly documentation.
• Knowledge of content management systems (CMS): Experience with CMS platforms for managing documentation.

Benefits

• Remuneration aligned with industry standards
• Comprehensive health insurance
• Work-life balance initiatives
• Training and development programs

Company Culture

• Collaborative Spirit: Teamwork is at the heart of what we do. We value strong collaboration across all levels.
• Employee Empowerment: We empower our employees to take ownership of their work and contribute to our mission.
• Community Engagement: We actively participate in community initiatives, supporting social responsibility.