E-commerce Manager

Johannesburg FULL TIME R50,000 - R60,000 / Month
(R600,000 - R720,000 / Year)

Job Description

We are seeking an experienced E-commerce Manager who will be responsible for driving the growth of our online sales channels. The successful candidate will oversee our e-commerce strategy, manage the online store, and enhance the customer experience. Your expertise in digital marketing and analytics will be crucial as you work to increase our online presence and sales.

Responsibilities

  • Lead the creation and implementation of e-commerce strategies.
  • Ensure optimal product presentation and descriptions on the website.
  • Analyze market trends to inform product offerings.
  • Collaborate with marketing for promotional campaigns.
  • Drive improvements in customer satisfaction and retention.
  • Manage e-commerce budget and expenditures.
  • Monitor metrics to gauge the performance of the online store.
  • Supervise the e-commerce team’s daily activities.
  • Conduct training sessions for staff on e-commerce best practices.
  • Utilize data analytics to enhance marketing strategies.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree preferred
Experience
  • 5+ years of experience in e-commerce management
Technical Skills
  • Digital Marketing
  • SEO/SEM
Soft Skills
  • Analytical Skills
  • Leadership
Certifications
  • Certified E-commerce Professional
  • Digital Marketing Certificate
Languages
  • English: Fluent

Advantageous

  • Experience in email marketing: Ability to create effective email campaigns to boost sales.
  • Understanding of UX/UI design principles: Familiarity with best practices for enhancing the online shopping experience.

Benefits

  • Comprehensive health insurance coverage
  • Annual performance bonuses
  • Remote working options available
  • Support for professional growth and training

Company Culture

  • Growth Mindset: We encourage continuous learning and personal development within our team.
  • Employee Empowerment: Our culture supports individuals in taking initiative and leading projects.
  • Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.
Status: Closed