Technical Writer

Job Description

We are seeking a skilled Technical Writer based in Cape Town to produce high-quality documentation that contributes to the overall success of our software projects. This role requires a strong understanding of software development processes and the ability to communicate complex information clearly and effectively.

Responsibilities

• Generate detailed documentation for both technical and non-technical audiences.
• Create a documentation style guide in line with company standards.
• Implement feedback from users to improve documentation quality.
• Manage documentation projects and timelines to align with development schedules.

Requirements

Education

• Bachelor's degree in Technical Communication or a related discipline
• Master's degree is preferred

Experience

• 5+ years of experience in technical writing for software products

Technical Skills

• Markdown and HTML
• Graphic Design Software

Soft Skills

• Analytical Skills
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with user research: Ability to engage users for feedback on documentation.
• Experience with video documentation tools: Knowledge in creating video tutorials and guides.

Benefits

• Annual salary increases and bonuses based on performance.
• Health, dental, vision insurance.
• Paid time off and sick leave.
• Support for professional certifications and training.

Company Culture

• Continuous Improvement: We are dedicated to continuous personal and professional development.
• Community Engagement: We actively engage with and give back to the local community.