Social Media Manager

Job Description

We are on the lookout for a passionate Social Media Manager to join our team in Cape Town. In this role, you will be responsible for developing our social media strategy, managing campaigns across platforms such as Facebook, Instagram, Twitter, and LinkedIn. You will engage with our audience, analyze performance metrics and ensure our brand's voice is consistent across all channels. If you're a creative thinker with a knack for digital storytelling, we want to hear from you!

Responsibilities

• Formulate yearly social media plans and quarterly updates based on analytics.
• Supervise social media assistants and provide training on best practices.
• Create a crisis management plan for handling negative feedback and online issues.
• Run live social media events and manage campaigns to engage the community.
• Ensure brand voice and tone is consistent across all social media touchpoints.
• Conduct audience surveys to gather insights for continuous improvement.

Requirements

Education

• Advanced Degree in Marketing or Digital Media is preferred

Experience

• 5+ years of social media management experience and a proven track record of successful campaigns

Technical Skills

• SEO Optimization
• Graphic Design Tools

Soft Skills

• Team Leadership
• Adaptability

Certifications

• HubSpot Content Marketing Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Experience with influencer partnerships: Prior work with influencers to drive engagement and awareness.
• Knowledge of social media management tools: Familiarity with tools like Hootsuite, Buffer, or Sprout Social.

Benefits

• Above-average salary with additional performance bonuses
• Health and wellness benefits
• Generous paid time off policy
• Access to training and workshops

Company Culture

• Innovation: We are committed to continuous improvement and innovation in everything we do.
• Learning Environment: We support and invest in the continuous learning of our employees.
• Community Engagement: We actively participate in community initiatives and encourage our team to do the same.