Retail Manager

Durban FULL TIME R20,000 - R25,000 / Month
(R240,000 - R300,000 / Year)

Job Description

As a Retail Manager in Durban, you will be responsible for overseeing daily operations, driving sales, and managing our store team. The ideal candidate will have a passion for retail management and a proven track record of delivering results in a competitive market.

Responsibilities

  • Prepare regular reports on sales performance and operational issues.
  • Conduct performance appraisals and identify training needs for staff.
  • Collaborate with upper management to align store strategies with company goals.
  • Address customer complaints and queries in a timely manner.
  • Stay up-to-date with industry trends and competitor analysis to ensure competitiveness.

Requirements

Education
  • Degree in Business Administration or relevant field
  • Diploma in Retail Management preferred
Experience
  • 7+ years of experience in retail management preferred
Technical Skills
  • Staff Training
  • Visual Merchandising
Soft Skills
  • Communication
  • Time Management
Languages
  • English: Fluent
  • Zulu: Fluent

Advantageous

  • Experience in leading a team in a retail environment: Demonstrated ability to motivate and guide team members.
  • Understanding of customer loyalty programs: Experience in implementing programs that enhance customer retention.

Benefits

  • Comprehensive health coverage for employees and dependents
  • Annual performance reviews with potential salary increases
  • Paid time off for personal and sick leave
  • Training and development programs to enhance skills

Company Culture

  • Growth Mindset: We foster an environment where personal and professional growth is paramount.
  • Inclusivity: We believe in an inclusive workplace where everyone feels valued.
Status: Closed