Retail Manager

Job Description

As a Retail Manager in Durban, you will be responsible for overseeing daily operations, driving sales, and managing our store team. The ideal candidate will have a passion for retail management and a proven track record of delivering results in a competitive market.

Responsibilities

• Prepare regular reports on sales performance and operational issues.
• Conduct performance appraisals and identify training needs for staff.
• Collaborate with upper management to align store strategies with company goals.
• Address customer complaints and queries in a timely manner.
• Stay up-to-date with industry trends and competitor analysis to ensure competitiveness.

Requirements

Education

• Degree in Business Administration or relevant field
• Diploma in Retail Management preferred

Experience

• 7+ years of experience in retail management preferred

Technical Skills

• Staff Training
• Visual Merchandising

Soft Skills

• Communication
• Time Management

Languages

• English: Fluent
• Zulu: Fluent

Advantageous

• Experience in leading a team in a retail environment: Demonstrated ability to motivate and guide team members.
• Understanding of customer loyalty programs: Experience in implementing programs that enhance customer retention.

Benefits

• Comprehensive health coverage for employees and dependents
• Annual performance reviews with potential salary increases
• Paid time off for personal and sick leave
• Training and development programs to enhance skills

Company Culture

• Growth Mindset: We foster an environment where personal and professional growth is paramount.
• Inclusivity: We believe in an inclusive workplace where everyone feels valued.