IT Support Technician

Job Description

Seeking a motivated IT Support Technician to join our team in Durban. You'll be the first point of contact for technical issues, providing hands-on support to staff and ensuring that all IT systems are operational. From troubleshooting to system upgrades, your expertise will help keep our operations running smoothly.

Responsibilities

• Support staff with IT-related issues, both in-person and remotely.
• Manage inventory of IT equipment and supplies.
• Assist with the deployment of new technology solutions.
• Keep technical documentation up-to-date.
• Participate in team meetings and contribute to project discussions.
• Stay current with industry trends and best practices.
• Provide feedback on hardware and software evaluation.

Requirements

Education

• Diploma in IT Support or related field
• Bachelor's degree is a plus

Experience

• 2+ years of experience in technical support roles

Technical Skills

• Technical Support
• Remote Desktop Support

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Benefits

• Comprehensive health insurance
• Training and development opportunities
• Annual performance bonuses
• Remote work options available
• A positive and collaborative work environment

Company Culture

• Inclusivity: We foster an inclusive environment where every voice is valued.
• Work-life Balance: We promote a healthy work-life balance for all our employees.