Retail Manager

Job Description

We're looking for an experienced Retail Manager to lead our team in Durban. This is an exciting opportunity to utilize your expertise in retail management, improve store performance, and foster a positive work environment.

Responsibilities

• Lead the recruitment and onboarding process for new staff.
• Coordinate training programs to enhance employee skills.
• Promote a positive, inclusive culture within the team.
• Evaluate and improve operational procedures.
• Foster community engagement and partnerships.
• Plan and execute store events to attract customers.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• Minimum 5 years of retail management experience

Technical Skills

• Customer Service
• Sales Management

Soft Skills

• Leadership
• Communication

Languages

• English: Fluent

Advantageous

• Experience in e-commerce and online retail: Knowledge of online retail operations is an asset.
• Familiarity with inventory management software: Experience using systems like SAP or similar tools.

Benefits

• Competitive salary and performance bonuses
• Medical aid and benefits
• Employee discounts on store products
• Opportunities for professional development

Company Culture

• Team Spirit: We encourage collaboration and teamwork in our retail environment.
• Customer-Centric Approach: We prioritize our customers' needs and strive to deliver exceptional service.
• Growth Mindset: We believe in continuous learning and supporting our staff's career development.