Technical Writer

Job Description

We are on the lookout for a talented Technical Writer to join our Johannesburg team. This role requires a keen understanding of technical concepts and the ability to communicate them clearly and effectively. You will collaborate with engineers and product teams to create user-friendly documentation, manuals, and guides that simplify complex information. If you have a passion for writing and a knack for detail, we want to hear from you!

Responsibilities

• Write, edit, and review technical guides and manuals.
• Collaborate with team members to ensure thorough documentation.
• Research industry best practices to improve writing standards.
• Ensure all documentation adheres to branding guidelines.
• Mentor junior writers and provide constructive feedback.
• Participate in product testing to improve documentation accuracy.
• Coordinate with the marketing team to align content strategy.
• Maintain a repository of documents for easy access.

Requirements

Education

• Bachelor's degree in a relevant field or equivalent experience

Experience

• 3+ years of experience in technical writing or documentation roles

Technical Skills

• Content Management Systems (CMS)
• Graphic Design Software

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with APIs and integration documentation: Ability to document API functionality and provide integration guides.
• Knowledge of industry standards: Awareness of documentation standards like DITA or DocBook.

Benefits

• Comprehensive health insurance
• Yearly bonus based on performance
• Flexible schedules to promote work-life balance
• Training and skill development programs

Company Culture

• Innovative Mindset: We promote a culture of innovation, encouraging team members to think outside the box and implement new ideas.
• Work-Life Balance: We value work-life balance and offer flexible working options to all employees.
• Open Communication: We foster an environment where open dialogue is encouraged, allowing everyone to voice their ideas and concerns.