IT Support Technician

Job Description

We are on the lookout for a capable IT Support Technician to join our team in Bloemfontein. In this role, you will provide technical assistance and support to our clients, ensuring seamless IT operations. The ideal candidate will possess excellent troubleshooting skills and a passion for technology.

Responsibilities

• Respond promptly to help desk inquiries and ticket submissions.
• Assist in system upgrades and regular maintenance of software.
• Conduct regular audits of IT inventory and software licenses.
• Coordinate with vendors for equipment repairs and replacements.
• Provide excellent customer service to all users.
• Participate in IT projects and assist in implementation.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Certifications in relevant IT areas are a plus

Experience

• 3+ years of experience in IT support

Technical Skills

• Linux OS
• IT Security Practices

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent
• Sesotho: Basic

Benefits

• Comprehensive health insurance
• Employee wellness programs
• Continuous training and development opportunities
• Work-life balance support
• Annual team-building events

Company Culture

• Diversity: We value diversity and inclusion, ensuring equal opportunities for all our employees.
• Community Engagement: Our company is committed to giving back to the community through various outreach programs.
• Work-Life Balance: We believe in maintaining a healthy work-life balance to keep our staff happy and productive.