Technical Writer

Job Description

We are seeking a skilled Technical Writer to join our Cape Town team. You will be responsible for producing high-quality documentation that meets applicable standards and is appropriate for its intended audience. You will work collaboratively with developers and product managers to understand project specifications.

Responsibilities

• Collaborate with engineers and product managers to develop accurate content.
• Translate complex technical information into user-friendly language.
• Manage multiple documentation projects simultaneously within deadlines.
• Conduct user testing sessions to evaluate documentation effectiveness.
• Provide training to users on documentation materials when necessary.

Requirements

Education

• Bachelor's degree in Communication, IT, or similar

Experience

• 5+ years of experience in technical writing or related field

Technical Skills

• Content Management Systems
• Graphic Design Tools (e.g., Adobe Illustrator)

Soft Skills

• Critical Thinking
• Team Collaboration

Languages

• English: Fluent

Advantageous

• Experience with User Experience (UX) Design: Understanding of UX principles to enhance documentation quality.
• Knowledge of SEO Principles: Familiarity with SEO techniques to improve online visibility of documents.

Benefits

• Attractive salary package with performance incentives
• Comprehensive health, dental, and vision coverage
• Work-life balance initiatives
• Professional training and upskilling programs

Company Culture

• Inclusivity: We value diversity and inclusivity in our workforce.
• Continuous Learning: We promote ongoing learning and development opportunities for our employees.