Account Manager

Job Description

We are looking for an energetic Account Manager based in Johannesburg to manage our client portfolio and enhance our customer relationships. In this role, you will identify client needs, offer tailored solutions, and ensure effective communication between clients and the internal teams. You'll play a key part in our growth by fostering positive client interactions and exploring new sales opportunities.

Responsibilities

• Serve as the main point of contact for our clients.
• Skillfully negotiate contracts and close deals that benefit both the company and the client.
• Stay informed about developments in the industry and competitors.
• Generate sales forecasts and actively pursue new sales leads.
• Organize and attend customer meetings and networking events.
• Train and mentor junior account managers as needed.
• Lead account strategy discussions and alignment meetings.
• Troubleshoot client issues and provide timely solutions.

Requirements

Education

• Bachelor's degree in Marketing or Sales
• Relevant certifications are a plus

Experience

• 4+ years of experience in a similar role

Technical Skills

• Client Relationship Management
• Analytical Skills

Soft Skills

• Problem-Solving
• Adaptability

Certifications

• Sales Management Certification

Languages

• English: Fluent

Advantageous

• Previous experience working with large accounts: Understanding the intricacies of managing major client relationships.
• Strong network in Johannesburg: Networked relationships in the local business community.

Benefits

• Comprehensive health benefits including dental and vision
• Pension scheme with company contributions
• Work-life balance initiatives
• Access to training and career advancement opportunities

Company Culture

• Innovation-Driven: We foster creativity and innovation in all our projects.
• Client-Centric Focus: Our clients are at the heart of everything we do.
• Social Responsibility: We are committed to giving back to the community.