Sales Associate

Job Description

We're on the hunt for a dynamic Sales Associate to join our Johannesburg team. You will play a key role in delivering exceptional customer service and driving sales. The ideal candidate will possess a passion for retail and a knack for building relationships with customers.

Responsibilities

• Engage and welcome customers as they enter the store.
• Answer customer queries and provide relevant information.
• Maintain visual merchandising standards throughout the store.
• Assists in product promotion campaigns.
• Ensure all products are accurately priced and displayed.
• Manage returns and exchanges in accordance with company policy.
• Work collaboratively with the sales team to meet targets.
• Document customer feedback and suggestions for improvement.
• Participate in community events to promote the store.
• Monitor stock levels and assist with orders and deliveries.

Requirements

Education

• High school diploma or equivalent
• Bachelor's degree in Marketing or Business is preferred

Experience

• 2-3 years of experience in a sales or customer service role

Technical Skills

• Point of Sale Systems
• Inventory Management

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Bilingual candidates welcome: Ability to communicate in multiple languages is a bonus.
• Proficient in Microsoft Office: Basic knowledge of Office products for reporting and communication.

Benefits

• Attractive salary package plus performance bonuses
• Comprehensive health benefits
• Staff discounts on merchandise
• Opportunities for career progression
• Regular team-building events

Company Culture

• Respect and Inclusivity: We create a respectful environment where everyone’s input is valued.
• Passion for Retail: We share a collective passion for retail and take pride in our work.
• Community Engagement: We actively participate in community events and initiatives.