IT Support Technician

Port Elizabeth FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are seeking a dedicated IT Support Technician to join our team in Port Elizabeth. The successful candidate will be responsible for troubleshooting technical issues, providing support to end-users, and maintaining IT systems. This is a fantastic opportunity for someone looking to grow their career in IT support.

Responsibilities

  • Resolve technical issues and help desk requests.
  • Document troubleshooting processes and solutions.
  • Maintain inventory of IT equipment and supplies.
  • Participate in IT projects as needed.
  • Ensure data backups are performed and data security is upheld.

Requirements

Education
  • Diploma in Information Technology or related field
  • Relevant certifications like CompTIA A+ or Network+ are beneficial
Experience
  • 2+ years of experience in IT support or similar role
Technical Skills
  • Windows Server
  • Networking
  • Help Desk Software
Soft Skills
  • Communication
  • Problem-solving
Certifications
  • CompTIA A+
  • Microsoft Certified: Azure Fundamentals
Languages
  • English: Fluent

Advantageous

  • Experience with cloud services like AWS or Azure: Familiarity with cloud computing platforms and their management.
  • Knowledge of cybersecurity principles: Understanding of basic cybersecurity practices and policies.

Benefits

  • Competitive salary and performance bonuses
  • Health insurance coverage
  • Opportunity for professional development
  • Annual leave and paid time off

Company Culture

  • Collaborative Environment: We encourage teamwork and open communication among all employees.
  • Continuous Learning: Our company promotes ongoing training and development opportunities.
  • Inclusive Workplace: We value diversity and strive to create an inclusive space for everyone.
Status: Closed