E-commerce Manager

Job Description

As an E-commerce Manager, you will be responsible for developing and executing strategies to drive online sales growth. You will oversee all aspects of our e-commerce operations, from marketing and inventory management to customer service and website optimization. If you have a passion for digital marketing and a knack for analytics, we want to hear from you!

Responsibilities

• Design customer loyalty programs to enhance retention and repeat purchases.
• Investigate and resolve any e-commerce technical issues promptly.
• Engage with users via social media and respond to inquiries.
• Conduct A/B testing to improve landing pages and product displays.
• Establish relationships with external vendors and partners to enhance service offerings.
• Stay informed on e-commerce best practices and emerging technologies.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree preferred

Experience

• 5+ years in e-commerce or digital marketing roles

Technical Skills

• PPC Advertising
• Social Media Marketing

Soft Skills

• Leadership
• Problem-solving

Languages

• English: Fluent

Advantageous

• Understanding of data privacy regulations: Knowledge of compliance with regulations such as POPIA and GDPR.
• Experience with conversion rate optimization techniques: Ability to implement strategies to improve conversion rates on e-commerce platforms.

Benefits

• Comprehensive health benefits
• Annual performance bonuses
• Work-from-home options available
• Support for continuous learning and certifications

Company Culture

• Diversity: We celebrate diversity and inclusion in our workforce to enrich our company culture.
• Work-Life Balance: We prioritize the well-being of our employees and promote a healthy work-life balance.
• Employee Recognition: We recognize and celebrate the achievements of our team members regularly.