Desktop Systems Administrator

Job Description

Join our tech-savvy team as a Desktop Systems Administrator, where your responsibilities will include managing desktop operations, providing user support, and implementing best practices in IT security to ensure our systems are reliable and efficient.

Responsibilities

• Oversee all aspects of desktop system administration.
• Resolve user-reported incidents and requests in a timely manner.
• Evaluate and deploy software updates and patches for systems.
• Conduct regular audits of desktop systems to ensure compliance with IT policies.
• Assist in the planning and implementation of IT projects.
• Monitor system performance and recommend improvements.
• Collaborate with other departments to ensure smooth IT operations.

Requirements

Education

• Diploma in Computer Science or related field
• Bachelor’s degree preferred

Experience

• 3+ years in a similar role within IT support

Technical Skills

• Linux Systems
• Virtualization Technologies

Soft Skills

• Adaptability
• Customer Service

Certifications

• Cisco Certified Network Associate (CCNA)
• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Exposure to Cloud Services: Familiarity with cloud platforms such as AWS and Azure.
• Experience in IT Project Management: Ability to lead IT projects from conception to completion.

Benefits

• Comprehensive health and wellness benefits
• Attendance at industry conferences and training
• Work from home options
• Performance bonuses

Company Culture

• Innovation Driven: Encouraging innovative ideas and creative solutions to challenges.
• Diversity and Inclusion: We value diversity and strive for an inclusive workplace.
• Career Growth: We offer pathways for growth and advancement within the organization.