Sales Associate

Job Description

Become a key player in our retail operations as a Sales Associate in Durban. Your role will involve not only selling products but also creating an enjoyable shopping ambiance for customers. We expect you to be well-versed in product offerings, assist with inventory management, and help maintain a tidy store environment.

Responsibilities

• Deliver high-quality customer service at all times.
• Help customers locate products and answer questions.
• Meet and exceed assigned sales goals and KPI targets.
• Keep the sales area well-presented and up to standards.
• Support team members in various sales initiatives.
• Assist in visual merchandising and promotional displays.
• Participate in training sessions and team meetings.
• Contribute to a positive team dynamic.

Requirements

Education

• Matric / Grade 12
• Relevant sales or retail qualifications are an advantage

Experience

• Minimum 2 years of experience in retail sales or customer service

Technical Skills

• Customer Service
• Point of Sale Systems

Soft Skills

• Communication
• Problem Solving
• Teamwork

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in Visual Merchandising: Ability to create eye-catching displays that attract customers.
• Sales Training Experience: Previous experience in training retail staff on sales techniques.

Benefits

• Competitive salary with performance-based bonuses
• Employee discounts on products
• Opportunities for career advancement
• Supportive work environment

Company Culture

• Collaborative Environment: We build a strong team culture where everyone's contributions are valued.
• Customer-Centric Approach: Our focus is always on delivering the best for our customers.
• Growth and Development: We support our employees in their growth through training and mentorship.