Gambling Change Persons and Booth Cashiers

Job Description

As a Gambling Change Person, you will be responsible for managing the cash flow at our gaming booths, ensuring efficient service to customers while adhering to all gaming policies and regulations. This role requires strong attention to detail and exceptional customer service skills.

Responsibilities

• Process cash transactions and provide change according to established protocols.
• Ensure all cash handling procedures are followed to avoid discrepancies.
• Deliver exceptional customer service while maintaining professionalism.
• Keep the gaming booth area tidy and stocked with necessary supplies.
• Assist in monitoring patron activities to ensure compliance with regulations.
• Work effectively in a team to ensure a smooth operation.
• Report any issues or incidents to the Gaming Supervisor.
• Participate in regular training sessions to keep up to date with regulations.

Requirements

Education

• Matric/Senior Certificate
• Certificate in Gaming or equivalent is advantageous

Experience

• Previous experience in cash handling or customer service is preferred.

Technical Skills

• Cash Handling
• Customer Service Skills

Soft Skills

• Attention to Detail
• Communication

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience in the gaming industry: Familiarity with gaming regulations and customer interactions in a casino environment.
• First Aid Certification: Having First Aid training is beneficial for handling emergencies.

Benefits

• Competitive salary with performance bonuses.
• Medical aid and retirement benefits.
• Opportunity for career growth within the gaming industry.
• Flexible working hours.

Company Culture

• Teamwork: We believe in collaboration and supporting each other to achieve our goals.
• Customer Focus: Our customers are at the heart of what we do, and we strive to exceed their expectations.
• Integrity: We conduct our business with honesty and transparency, ensuring trust with our customers.