IT Support Technician

Job Description

We are seeking a talented DevOps Engineer to join our dynamic team in Johannesburg. In this role, you'll be responsible for automating and streamlining our operations and processes. You will also build and maintain tools for deployment, monitoring, and operations while troubleshooting and resolving issues in our development, test, and production environments.

Responsibilities

• Provide efficient troubleshooting and issue resolution for all IT-related requests.
• Ensure IT policies and procedures are followed during support activities.
• Conduct training sessions for staff on new technologies and software.
• Participate in IT projects and initiatives to improve service quality.
• Assist with the implementation of IT solutions and upgrades.

Advantageous

• Knowledge of cybersecurity principles: Basic understanding of cybersecurity practices.
• Familiarity with cloud services: Experience with cloud-based platforms like Office 365.

Benefits

• Comprehensive healthcare coverage
• Performance bonuses
• Annual leave and public holidays
• Training and development programs

Company Culture

• Inclusivity: We value diversity and aim to create an inclusive workplace.
• Work-Life Balance: We promote a healthy work-life balance for all employees.
• Community Engagement: We participate in community service and philanthropic efforts.