Retail Manager

Durban FULL TIME R20,000 - R25,000 / Month
(R240,000 - R300,000 / Year)

Job Description

As a Retail Manager in Durban, you will play a crucial role in overseeing daily operations and ensuring exceptional service delivery. You will lead a team of sales associates, manage inventory, and implement strategies to boost sales and profitability.

Responsibilities

  • Establish and maintain strong relationships with customers.
  • Monitor competitor activities and market trends.
  • Develop training programs for new employees.
  • Manage store promotions and events.
  • Utilize CRM tools to enhance customer engagement.
  • Provide feedback and suggestions to improve store performance.
  • Assist in recruiting and onboarding new staff.
  • Collaborate with suppliers to ensure optimal product selection.
  • Ensure that all areas of the store meet brand standards.

Requirements

Education
  • Bachelor's degree in Retail Management or Business Management
  • Certification in Retail Management is desirable
Experience
  • 5+ years of experience in retail operations and management
Technical Skills
  • Customer Relationship Management
  • Financial Acumen
Soft Skills
  • Team Building
  • Adaptability
Languages
  • English: Fluent
  • Afrikaans: Conversational

Advantageous

  • Knowledge of visual merchandising techniques: Ability to enhance store displays to attract customers.
  • Experience in e-commerce management: Familiarity with online retail strategies and best practices.

Benefits

  • Attractive salary with potential for bonuses
  • Health insurance for employees and their families
  • Employee assistance programs for support and wellbeing
  • Flexible working hours and a positive workplace culture

Company Culture

  • Innovation: We encourage creativity and out-of-the-box thinking.
  • Diversity and Inclusion: Our team is built on diverse backgrounds and perspectives, creating a strong workplace.
  • Work-Life Balance: We prioritize the well-being of our team members by promoting a healthy work-life balance.
Status: Closed