E-commerce Manager

Job Description

As an E-commerce Manager, you will be responsible for managing our e-commerce platform, developing marketing strategies, and leading a team focused on delivering exceptional customer service and driving revenue growth.

Responsibilities

• Create and manage promotional campaigns to enhance sales performance.
• Develop customer engagement initiatives to improve retention and loyalty.
• Coordinate with IT to ensure the online platform operates efficiently.
• Train and mentor team members to promote a performance-driven culture.
• Conduct market research to identify new opportunities and competitive threats.
• Ensure compliance with e-commerce regulations and standards.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree is an advantage

Experience

• At least 5 years of experience in e-commerce and digital marketing.

Technical Skills

• Google Analytics
• SEO/SEM
• E-commerce Platforms

Soft Skills

• Leadership
• Analytical Skills
• Communication

Languages

• English: Fluent

Advantageous

• Experience with digital marketing tools: Familiarity with tools like HubSpot or Mailchimp for campaign management.
• Knowledge of UX/UI principles: Understanding of user experience and interface design principles.

Benefits

• Competitive salary package
• Flexible working hours
• Health and wellness benefits
• Opportunities for professional development

Company Culture

• Innovative Environment: We encourage innovation and creativity in our approach to online retail.
• Collaborative Team: Our team works closely together to achieve shared goals.
• Diversity and Inclusion: We value the diversity of our team and promote an inclusive culture.