Restaurant Manager

Job Description

We're on the lookout for an experienced Restaurant Manager to join our team in Johannesburg. You'll oversee daily operations, ensure outstanding customer service, and lead a passionate team to deliver a memorable dining experience.

Responsibilities

• Manage restaurant operations with a focus on customer satisfaction and quality service.
• Foster a team-oriented environment through training and support.
• Optimize staff scheduling to ensure efficiency during peak hours.
• Handle inventory management and operational costs.
• Enhance restaurant visibility through promotional activities.
• Conduct regular staff performance reviews and provide feedback.
• Respond to customer inquiries and complaints in a timely manner.
• Evaluate restaurant performance and recommend improvements.
• Maintain a clean and organized environment for guests and staff.
• Work closely with the kitchen to ensure menu quality and functionality.

Requirements

Education

• Degree in Hospitality Management or related field

Experience

• 5+ years of progressive experience in restaurant operations

Technical Skills

• Operational Excellence
• Inventory Control
• Marketing Strategies

Soft Skills

• Team Management
• Conflict Resolution

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Sustainability Practices: Experience in implementing eco-friendly practices in restaurant operations.
• Event Planning: Experience in organizing restaurant events to boost customer engagement.

Benefits

• Comprehensive health benefits including dental and vision
• Performance bonuses and incentives
• Flexible working hours
• Training and development programs

Company Culture

• Community Engagement: We are committed to engaging with our local community and supporting local initiatives.
• Professional Growth: We prioritize the growth of our employees through continuous education and training.