Health Services Administrator

Job Description

Join our team as a Health Services Administrator, where you will play a vital role in managing healthcare operations and administration in Cape Town. Your focus will be on ensuring that all administrative tasks are executed seamlessly, thus aiding medical professionals in delivering excellent patient care.

Responsibilities

• Implement and maintain electronic health records systems.
• Manage administrative budgets, and monitor expenditures.
• Coordinate with external vendors and suppliers for necessary office equipment.
• Serve as the point of contact for patient complaints and resolutions.
• Oversee insurance claims processing and billing procedures.
• Engage in ongoing training to stay current with healthcare regulations.
• Conduct regular audits to ensure compliance with policies.
• Support fundraising initiatives and community outreach programs.
• Enhance patient experience by ensuring seamless administrative operations.
• Collaborate with IT support on system upgrades and issues.

Requirements

Education

• Bachelor's degree in Health Services Management or related field
• Advanced degree is preferred

Experience

• 5+ years of experience in healthcare roles

Technical Skills

• Project Management Software
• Clinical Operations

Soft Skills

• Leadership
• Problem-solving

Certifications

• Healthcare Compliance Certification
• Management in Health Services Certificate

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Proficiency in healthcare compliance software: Experience using compliance software tools in administrative tasks.
• Certification in Practice Management: Added value through certification in managing healthcare facilities.

Benefits

• Comprehensive health insurance for employees and families
• Retirement fund contributions
• Flexible working hours with remote opportunities where possible
• Employee wellness initiatives and programs

Company Culture

• Innovation in Healthcare: We support innovative ideas that enhance patient care and administration.
• Continuous Professional Development: Regular training and workshops are offered to our staff to ensure growth.
• Open Communication: We foster an environment where open dialogue and feedback are encouraged.