E-commerce Manager

Job Description

As an E-commerce Manager, you will oversee all aspects of our online business. This role will require a savvy marketer with e-commerce expertise to optimize product listings, devise promotional strategies, and enhance our brand’s online presence.

Responsibilities

• Design and execute A/B testing to optimize website conversion.
• Develop partnerships with influencers to enhance brand presence.
• Create KPIs and maintain dashboards to track key performance metrics.
• Respond to customer inquiries and resolve issues promptly.
• Plan and manage seasonal sales and promotional events.
• Oversee budget allocation for digital advertising.
• Collaborate with the content team for product descriptions and visuals.
• Ensure compliance with e-commerce laws and regulations.
• Work with the finance team to establish accurate pricing strategies.
• Foster a customer-focused environment and enhance the shopping experience.

Requirements

Education

• Bachelor's degree in Marketing or Business Administration
• Master's degree preferred.

Experience

• 5-7 years in an E-commerce management role

Technical Skills

• Digital Advertising (PPC, retargeting)
• Email Marketing Software (Mailchimp, Constant Contact)

Soft Skills

• Creative problem-solving
• Excellent communication skills

Certifications

• HubSpot Content Marketing Certification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Familiarity with UX/UI Design principles: Experience in enhancing customer experiences through design considerations.
• Experience in managing PPC advertising: Proficiency in managing pay-per-click campaigns to drive online visibility.

Benefits

• Comprehensive health benefits including dental and vision
• 401(k) retirement plan with company match
• Flexible work schedules
• Employee wellness programs and training

Company Culture

• Fun and Positive Energy: Our workplace is vibrant and positive, ensuring employees enjoy their experience.
• Continuous Improvement: We believe in continuous personal and professional growth for all employees.
• Customer-Centric Focus: Our priority is to deliver value and exceptional service to our customers.