Medical Secretaries and Administrative Assistants

Job Description

We are seeking Medical Secretaries and Administrative Assistants to join our team in Cape Town. The ideal candidates will manage patient records, scheduling, and assist healthcare professionals, ensuring smooth clinic operations. Excellent communication and organizational skills are essential.

Responsibilities

• Facilitate patient registration and document verification.
• Assist with scheduling and managing appointments.
• Provide customer service and support to patients and visitors.
• Maintain accurate patient records and documentation.
• Handle incoming and outgoing correspondence efficiently.
• Assist in managing the clinic's inventory of medical supplies.
• Conduct follow-ups on patient appointments and treatments.
• Ensure a clean and welcoming office environment.
• Comply with relevant healthcare laws and ethical standards.

Requirements

Education

• Diploma in Medical Administration or related field

Experience

• 2-4 years of experience in a medical secretary role or similar

Technical Skills

• Data Entry Skills
• Medical Billing Software

Soft Skills

• Attention to Detail
• Teamwork

Certifications

• Certified Medical Assistant (CMA)
• First Aid Certification

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Knowledge of Health Insurance Processes: Understanding of medical insurance and billing procedures.
• Excellent Customer Service Skills: Prior experience in a customer service role can be an advantage.

Benefits

• Comprehensive medical insurance
• Paid time off and holidays
• Retirement savings plan with employer contribution
• Team-building activities and staff events

Company Culture

• Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive workplace.
• Work-Life Balance: We believe in fostering a healthy work-life balance for our employees.
• Community Engagement: We actively engage with our local community through outreach programs.