Technical Writer

Job Description

We are searching for a skilled Technical Writer to join our Pretoria team. The ideal candidate should have a knack for converting complex technical information into clear and concise documentation. Responsibilities include collaborating with engineers, creating user manuals, and ensuring all materials are up to date and accurate.

Responsibilities

• Gather technical information through interviews and documentation reviews.
• Ensure the accuracy and clarity of all technical documents.
• Manage documentation projects from inception to completion.
• Maintain a documentation schedule to manage deadlines.
• Create and follow a review process to keep documentation up-to-date.

Requirements

Education

• Bachelor's degree in a relevant technical field
• Certificate in Technical Writing is a plus

Experience

• 5 years of experience in a technical writing role

Technical Skills

• XML Documentation
• Graphic Design

Soft Skills

• Teamwork
• Project Management

Languages

• English: Fluent

Advantageous

• Knowledge of UI/UX principles: Understanding of UI/UX concepts to enhance documentation usability.
• Experience with online help systems: Familiarity with creating online help systems for user assistance.

Benefits

• Comprehensive health insurance coverage
• Paid time off and holidays
• Continuing education reimbursements
• Employee recognition programs

Company Culture

• Collaboration: Teamwork is valued, and we work closely together to achieve goals.
• Diversity and Inclusion: We celebrate diversity and are committed to inclusivity within our workplace.
• Work-Life Balance: We understand the importance of work-life balance and provide flexibility.