E-commerce Manager

Job Description

As an E-commerce Manager at Retail Solutions Ltd., you will lead our online strategies and optimize performance across digital platforms. You will analyze market trends, develop strategies to increase sales, and enhance customer engagement. The ideal candidate must possess strong analytical skills, a keen understanding of e-commerce dynamics, and experience managing online channels.

Responsibilities

• Drive traffic to the e-commerce site through PPC and social media marketing.
• Maintain and optimize user experience across all devices.
• Identify technological needs to enhance e-commerce functionalities.
• Work with IT to troubleshoot website issues and ensure uptime.
• Analyze competitor e-commerce strategies to improve market positioning.
• Engage customers through personalized marketing initiatives.
• Develop training materials for staff on e-commerce practices.
• Foster relationships with industry partners and influencers.

Requirements

Education

• Bachelor's degree in Business Administration
• Master's degree preferred

Experience

• 5+ years of experience in digital marketing or e-commerce

Technical Skills

• Data analytics tools (Google Analytics)
• Content Management Systems (CMS)

Soft Skills

• Team leadership
• Adaptability

Certifications

• Certified Digital Marketing Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Proficiency in HTML/CSS: Ability to manipulate website content through HTML and CSS for better user experience.
• Experience with CRM software: Working knowledge of CRM tools to manage customer relationships effectively.

Benefits

• Comprehensive health and wellness benefits
• Generous leave policies including family leave
• Opportunities for professional development
• Team-building activities and events

Company Culture

• Diversity: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
• Growth Opportunities: We provide pathways for personal and professional development for all employees.
• Work-Life Balance: We promote a healthy work-life balance to support employees' well-being.