E-commerce Manager

Job Description

We are seeking an E-commerce Manager to enhance our online platform. You will drive strategies to improve user experience and increase sales. The ideal candidate possesses a solid understanding of digital marketing, analytics, and the e-commerce landscape.

Responsibilities

• Formulate marketing strategies that increase traffic and revenue.
• Monitor key performance indicators (KPIs) for e-commerce growth.
• Collaborate with IT to enhance website functionality.
• Coordinate with suppliers and logistics for inventory management.
• Respond to customer inquiries and resolve issues effectively.
• Evaluate competitor strategies and market trends.
• Drive initiatives to enhance customer retention and loyalty.
• Manage budgets for online marketing efforts.
• Analyze product assortment and pricing strategies.
• Foster relationships with vendors and partners.

Requirements

Education

• Bachelor's degree in e-commerce or business management
• Master's degree in a relevant field is preferred

Experience

• 4+ years in e-commerce or related fields

Technical Skills

• Email Marketing Tools (Mailchimp, Klaviyo)
• Online Merchandising

Soft Skills

• Creativity
• Communication

Languages

• English: Fluent

Advantageous

• Understanding of UX design principles: Knowledge of how user experience impacts sales and customer satisfaction.
• Experience with A/B testing: Familiarity with testing and optimization techniques to increase conversion rates.

Benefits

• Comprehensive health benefits
• Generous leave policy and flexible working
• Employee training and development programs
• Performance-based incentives

Company Culture

• Continuous Improvement: We strive for excellence by embracing feedback and fostering growth.
• Work-Life Balance: We value employee well-being and offer flexible working arrangements.
• Customer-Centric Approach: Our focus is on delivering remarkable experiences for our customers.