E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online retail initiatives in Pretoria. This role is critical in driving our digital sales strategy and enhancing customer engagement. The ideal candidate will possess a solid understanding of e-commerce platforms and online marketing techniques, with a focus on improving conversion rates and user experience.

Responsibilities

• Lead the e-commerce team in executing sales initiatives.
• Create engaging product descriptions and optimize SEO to enhance visibility.
• Analyze sales data to refine strategies and improve customer engagement.
• Work closely with inventory management to ensure stock availability.
• Collaborate in developing marketing campaigns across various digital channels.
• Identify key performance indicators for measuring e-commerce success.
• Review and report on site analytics, converting insights into actionable tactics.
• Enhance the overall user experience based on feedback and data.
• Manage relationships with third-party service providers.
• Drive innovation within the e-commerce platform.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is advantageous

Experience

• 5+ years of e-commerce experience, with a focus on management

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• Google Analytics

Soft Skills

• Strong Communication
• Analytical Thinking

Certifications

• Certified E-commerce Professional
• Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Experience in Digital Marketing: Ability to implement SEO and PPC strategies effectively.
• Familiarity with CRM software: Knowledge of managing customer relationships for improved retention.

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Flexible working hours and an inclusive work environment
• Opportunities for professional development and growth

Company Culture

• Team Collaboration: Our team thrives on collaboration, allowing us to creatively solve challenges together.
• Innovation and Growth: We encourage our employees to challenge the status quo and innovate.
• Diversity and Inclusion: We value diversity in our team and promote an inclusive culture.