IT Support Technician

Job Description

We are on the lookout for an IT Support Technician to join our vibrant team in Johannesburg. The successful candidate will be responsible for providing technical support to our clients and ensuring the seamless operation of IT systems. You will work directly with users to resolve issues and enhance system performance, making a significant impact on our daily operations.

Responsibilities

• Support the implementation of IT projects and system upgrades.
• Participate in the development of IT policies and protocols.
• Maintain an inventory of all IT assets and equipment.
• Handle user onboarding and offboarding processes related to IT access.

Advantageous

• Knowledge of cybersecurity practices: Understanding of basic cybersecurity principles and practices.
• Familiarity with project management methodologies: Experience with Agile or Scrum practices is a plus.

Benefits

• Comprehensive healthcare cover
• Paid time off for annual leave
• Training and development programs
• Employee wellness initiatives

Company Culture

• Innovative Mindset: We encourage innovative thinking and the exploration of new ideas to enhance our services.
• Supportive Leadership: Our leadership is approachable and committed to supporting their teams for success.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.