IT Support Technician

Job Description

Join our growing IT department as an IT Support Technician in Pretoria. This role involves diagnosing and resolving technical issues, maintaining network systems, and assisting users. Bring your problem-solving skills to our team and help us deliver top-quality IT support services!

Responsibilities

• Respond to user inquiries regarding information technology issues.
• Conduct hardware repairs and replacements as necessary.
• Implement updates and patches for software applications.
• Assist in configuring and maintaining network devices.

Advantageous

• Familiarity with IT asset management: Experience managing IT asset life cycles.
• Knowledge of mobile device management: Understanding MDM systems and their functions.

Benefits

• Comprehensive health benefits
• Annual bonus based on performance
• Flexible working hours
• Professional development support

Company Culture

• Innovative Spirit: Encouraging innovative ideas and creative solutions is part of our DNA.
• Team Collaboration: We emphasize collaboration and teamwork among our staff.
• Customer-Centric Focus: Our primary commitment is to customer satisfaction and service quality.