E-commerce Manager

Job Description

We seek a dynamic E-commerce Manager to spearhead our online sales strategy. In this pivotal role, you will enhance our digital presence, oversee online marketing initiatives, and optimize the customer journey to drive sales and improve the overall shopping experience.

Responsibilities

• Formulate and execute online marketing strategies to enhance product visibility.
• Drive traffic and boost conversion rates on the e-commerce site.
• Oversee the website management team to ensure optimal customer experience.
• Collaborate with IT to ensure a seamless online shopping experience.
• Conduct A/B testing to enhance website layout and user engagement.
• Maintain compliance with e-commerce regulations and best practices.
• Lead a small team, providing training and performance reviews.
• Investigate and resolve customer issues efficiently and effectively.
• Foster an innovative culture to explore new digital marketing channels.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA or similar qualification preferred

Experience

• 5+ years in e-commerce or digital marketing

Technical Skills

• Data Analysis Tools
• Social Media Advertising

Soft Skills

• Communication
• Project Management

Certifications

• HubSpot Inbound Marketing Certification
• PMI Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• SEO Experience: Hands-on experience with SEO techniques and best practices to drive organic traffic.
• Content Management System Proficiency: Experience working with CMS platforms for effective content marketing.

Benefits

• Attractive salary package with incentives
• Comprehensive medical aid cover
• Flexible working arrangements
• Support for professional development

Company Culture

• Inclusive Environment: We celebrate diversity and strive to create an inclusive atmosphere for everyone.
• Continuous Improvement: We believe in continuous learning and personal development.
• Work-Life Balance: We promote a healthy work-life balance for our employees.