IT Systems Technician

Job Description

We are looking for an IT Systems Technician to join our growing support team in Pretoria. The ideal candidate will be responsible for maintaining and optimizing our IT infrastructure, providing technical support, and ensuring a smooth operation of our systems. You will work closely with our internal teams to resolve any issues and implement new technologies.

Responsibilities

• Perform routine system maintenance and updates to ensure reliability.
• Assist in network administration and infrastructure management.
• Keep up to date with the latest IT trends and potential impacts on the business.
• Coordinate with external vendors for software and hardware support.
• Troubleshoot network connectivity issues and ensure compliance with security policies.
• Provide insights for improving IT policies and procedures.

Requirements

Education

• Bachelor's degree in Computer Science or related field
• Relevant certifications like CompTIA Network+ are a plus

Experience

• 3-5 years of experience in IT systems support

Technical Skills

• Linux Administration
• Cloud Services

Soft Skills

• Adaptability
• Customer Orientation

Certifications

• Cisco Certified Network Associate (CCNA)
• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Experience in project management: Skills related to managing IT projects and timelines.
• Familiarity with mobile device management: Experience managing and securing mobile devices within an organization.

Benefits

• Comprehensive health insurance
• Generous leave policy
• Employee training and mentorship programs
• Career progression opportunities

Company Culture

• Work-Life Balance: We understand the importance of a balanced life and support flexible working conditions.
• Innovation Focused: We encourage innovative thinking and the sharing of new ideas.
• Employee Engagement: We actively involve our team members in decision-making processes.