Technical Writer

Pretoria FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are looking for a skilled Technical Writer to craft high-quality documentation that meets the needs of our users. You will collaborate with software developers and other stakeholders to collect information and translate complex concepts into clear, engaging documentation.

Responsibilities

  • Write clear and engaging content that meets the needs of the target audience.
  • Confirm accuracy of technical content and troubleshoot any discrepancies.
  • Ensure compliance with company style guide and best practices in technical writing.
  • Lead documentation projects from initiation to completion.
  • Participate in user testing sessions to gather insights on documentation usability.
  • Create helpful visuals such as diagrams or flowcharts where needed.

Requirements

Education
  • Bachelor's degree in Technical Communication, Information Design, or related field
  • Master's degree in a relevant field is advantageous
Experience
  • 5+ years of experience in technical writing or related roles
Technical Skills
  • User Experience (UX) Writing
  • API Documentation
  • Markdown
Soft Skills
  • Critical Thinking
  • Collaborative Approach
Certifications
  • Technical Communication Certification (TCC)
  • User Experience Certification is a plus
Languages
  • English: Fluent

Advantageous

  • Knowledge of HTML/CSS: Basic understanding of web development technologies.
  • Proficiency in creating e-learning content: Experience in developing instructional materials for learning platforms.

Benefits

  • Attractive remuneration package including bonuses
  • Health, dental, and vision coverage
  • Professional growth and training programs
  • Work-from-home options after a probationary period

Company Culture

  • Innovative Mindset: Encouraging creativity and innovation is at the heart of our workplace culture.
  • Employee Wellbeing: We prioritize the wellbeing of our employees and provide support whenever needed.
  • Fun and Engaging Work Atmosphere: We believe that work should be enjoyable, with plenty of room for light-hearted interactions.
Status: Closed