Healthcare Administrator

Job Description

As a Healthcare Administrator, you will play a crucial role in the daily operations of our healthcare facility in Cape Town. You will coordinate various administrative functions to ensure a smooth workflow, support healthcare professionals, and enhance the overall patient experience. We're looking for someone who is organized, detail-oriented, and passionate about improving healthcare services.

Responsibilities

• Supervise the administrative team and delegate tasks.
• Ensure adherence to regulatory standards and policies.
• Coordinate and participate in healthcare quality improvement initiatives.
• Monitor performance metrics and prepare reports for management.
• Support medical staff in patient care coordination.
• Schedule and conduct meetings with department heads.
• Evaluate and improve patient flow and satisfaction.
• Manage emergency response procedures and training.
• Oversee technology integration for administrative functions.
• Facilitate patient feedback and complaint resolution processes.

Requirements

Education

• Bachelor's degree in Healthcare or Business
• Master's degree in a related field is a plus

Experience

• 4+ years in healthcare administration or management

Technical Skills

• Patient Management Systems
• Financial Management

Soft Skills

• Organizational Skills
• Problem-Solving

Certifications

• Registered Health Administrator (RHA)
• Health Information Management Certification (HIM)

Languages

• English: Fluent

Advantageous

• Experience in project management: Proven ability to manage healthcare projects and initiatives.
• Bilingual in English and Afrikaans: Spanish language skills are a plus.

Benefits

• Comprehensive medical aid and benefits
• Generous leave policies including family leave
• Support for professional certifications and training
• Yearly team-building and wellness programs

Company Culture

• Continuous Improvement: We are committed to ongoing development and learning, encouraging innovation within our teams.
• Supportive Environment: Our team fosters a nurturing environment, promoting well-being and work-life balance.
• Diversity and Inclusion: We actively promote a diverse and inclusive workplace, welcoming backgrounds and experiences.