Tour Guide

Job Description

Join our dynamic team as a Tour Guide in Durban! You’ll be responsible for delivering exceptional sightseeing experiences and managing group tours. The role requires a strong passion for our local culture, excellent communication skills, and the ability to engage with diverse groups of people.

Responsibilities

• Plan and execute memorable tours for guests, ensuring high levels of engagement.
• Facilitate cultural exchanges and share insights about the local lifestyle.
• Monitor group dynamics and ensure that all guests remain engaged and included.
• Provide assistance and support for any special guest requirements.
• Continuously enhance personal knowledge of Durban’s attractions and tourism trends.

Requirements

Education

• High school diploma or equivalent
• Bachelor's degree in Tourism, Hospitality, or related field is a plus.

Experience

• 2+ years in a tour guiding or related role.

Technical Skills

• Public speaking skills
• Navigation skills

Soft Skills

• Interpersonal skills
• Problem-solving skills

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Multilingual abilities: Ability to communicate in Afrikaans or other local languages.
• Experience in event planning or coordination: Helpful for organizing group tours and special events.

Benefits

• Comprehensive health coverage and retirement benefits
• Flexible working hours
• Career development opportunities
• Access to exclusive tours and activities

Company Culture

• Continuous Improvement: We encourage employees to learn and grow continuously in their roles.
• Community Engagement: We value our community and engage in various local initiatives.
• Sustainability Focus: We aim to practice and promote sustainable tourism.