Technical Writer

Job Description

Seeking a dedicated Technical Writer based in Pretoria to produce high-quality documentation for our technology solutions. The ideal candidate will have experience in the tech industry and a knack for simplifying complicated concepts into user-friendly documents, ensuring our clients can effectively use our products.

Responsibilities

• Collaborate with engineers and product managers to understand product features.
• Produce clear and concise content for various platforms and audiences.
• Utilize various documentation tools and platforms for documentation management.
• Edit and proofread documentation to ensure clarity and technical accuracy.
• Publish documentation in various formats (PDF, HTML, etc.) for end-users.
• Attend team meetings to stay updated on product developments and changes.

Requirements

Education

• Bachelor's degree in Technical Communication or a related field

Experience

• 5+ years of technical writing experience preferred

Technical Skills

• Content Management Systems
• API Documentation

Soft Skills

• Teamwork
• Time Management

Certifications

• Technical Communication Certification

Languages

• English: Fluent

Advantageous

• Familiarity with Agile methodologies: Understanding of Agile principles and practices for documentation processes.
• Experience with graphic design tools: Knowledge of tools like Adobe Illustrator or Canva for creating visual content.

Benefits

• Competitive salary package
• Health and pension benefits
• Flexible working hours
• Opportunities for training and professional development

Company Culture

• Team-Oriented Environment: We promote collaboration within our teams, valuing input from all members.
• Innovation Focus: Encouraging innovative ideas and creative problem-solving is at the heart of our culture.
• Commitment to Growth: We believe in investing in our employees’ development through training and mentorship.