IT Support Technician

Job Description

As an IT Support Technician, you will be responsible for maintaining essential IT services, providing desktop support, and managing hardware and software installations. Your role is critical in ensuring our client's technology runs smoothly.

Responsibilities

• Help users with desktop and application support.
• Explore hardware and software issues and provide effective solutions.
• Monitor system performance and report anomalies.
• Set up and configure new machines for employees.
• Assist in the refurbishment and recycling of IT equipment.
• Contribute to team meetings discussing improvements in technology and processes.

Requirements

Education

• Relevant IT certification preferred

Experience

• 3+ years of hands-on IT support experience

Technical Skills

• Linux OS
• Desktop Support

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with VoIP systems: Experience setting up and managing Voice over IP technologies.
• Windows Server experience: Basic knowledge of Windows Server configuration.

Benefits

• Comprehensive health care coverage
• Generous leave allowance and public holidays
• Professional development support and training
• Work-life balance initiatives

Company Culture

• Innovation: We value innovative thinking and encourage new ideas from all team members.
• Respect and Support: Our workplace fosters respect, support, and recognition for hard work.
• Work-Life Balance: We are committed to creating a balanced environment where employees thrive personally and professionally.