IT Support Technician

Job Description

We are searching for a dedicated IT Support Technician to join our team. Your primary responsibility will be to diagnose and resolve hardware and software issues while providing exceptional service to our users. The ideal candidate should have a deep understanding of IT systems and excellent problem-solving skills.

Responsibilities

• Serve as the first line of support for all IT issues.
• Conduct training sessions for employees on new technology.
• Assist in the development of IT policies and procedures.
• Ensure compliance with data security regulations.
• Collaborate with other team members to ensure project deadlines are met.

Advantageous

• Familiarity with VoIP systems: Experience with voice over IP management and troubleshooting.
• Experience in a corporate IT environment: Previous experience supporting IT infrastructure in a corporate setting.

Benefits

• Comprehensive medical aid plan
• Generous leave policy
• Professional development assistance
• Flexible working hours

Company Culture

• Employee Recognition: Recognizing and celebrating employee achievements and contributions.
• Diversity and Inclusion: Committed to creating an inclusive workplace for all backgrounds.
• Work-Life Balance: Promoting a healthy work-life balance for all employees.