Healthcare Administrator

Job Description

As a Healthcare Administrator at HealthServe, you will play an essential role in managing administrative tasks that ensure the smooth operation of our healthcare services. You will coordinate with medical professionals, oversee patient records, and contribute to the efficiency of healthcare delivery in Cape Town. This position is ideal for individuals with a passion for healthcare administration and a desire to make a difference in patient care.

Responsibilities

• Oversee the functioning of office equipment and ensure maintenance.
• Collaborate with IT for effective management of electronic health records.
• Conduct audits of patient records for accuracy and completeness.
• Support healthcare marketing initiatives through administrative assistance.
• Provide administrative support during health fairs and community outreach.
• Assist in the development of policies for improved workflow.
• Monitor patient satisfaction through surveys and feedback.
• Engage in team efforts to streamline inefficiencies.
• Maintain confidentiality of patient information according to HIPAA standards.
• Support budget management for the department.

Requirements

Education

• Bachelor's degree in Healthcare Administration or related field
• Master's degree is a plus

Experience

• 3+ years of experience in healthcare administration

Technical Skills

• Electronic Medical Records (EMR)
• Data Management

Soft Skills

• Teamwork
• Attention to Detail

Certifications

• Registered Health Information Administrator (RHIA)

Languages

• English: Fluent

Advantageous

• Knowledge of patient management systems: Familiarity with various software for managing patient care and records.
• Experience in a managerial role: Prior experience in a supervisory or managerial position within a healthcare setting.

Benefits

• Comprehensive health insurance.
• Retirement plan with employer contributions.
• Flexible working arrangements.
• Support for continuing education and training.

Company Culture

• Integrity: We uphold high standards of integrity and ethics in all our operations.
• Innovation: We encourage innovative solutions to improve patient care.
• Work-Life Balance: We value work-life balance and promote a healthy workplace environment.