Technical Writer

Job Description

As a Technical Writer in our Pretoria office, you will be responsible for developing and maintaining detailed documentation for our software products. You will work cross-functionally to ensure that all materials reflect the functionality and features of our offerings accurately.

Responsibilities

• Produce online help systems and user manuals for end-users.
• Engage with end-users to understand documentation needs and requirements.
• Conduct reviews and updates to existing documentation.
• Participate in product training sessions to enhance personal understanding of our offerings.
• Utilize graphics and diagrams to enhance documentation visualization.

Requirements

Education

• Bachelor’s degree in a related field is required
• Experience in IT or software documentation is preferred

Experience

• 3+ years of experience in creating technical documentation for software products

Technical Skills

• Graphic Design Software
• HTML/CSS

Soft Skills

• Analytical Skills
• Problem Solving

Certifications

• Technical Writer Certification from a recognized institution

Languages

• English: Fluent

Advantageous

• Familiarity with software testing processes: Experience in documenting software testing procedures.
• Experience with localization and translation: Proficient in dealing with multiple languages and localization challenges.

Benefits

• Attractive salary with bonuses
• Comprehensive health and wellness benefits
• Work-life balance initiatives
• Access to training and certifications

Company Culture

• Innovation Focus: Our culture promotes innovation, where fresh ideas are welcomed.
• Flexible Work Hours: We offer flexible working hours to accommodate our employees' needs.
• Team Spirit: We foster a strong team spirit, ensuring everyone feels part of our success.