IT Support Technician

Job Description

We're on the lookout for an IT Support Technician in Durban to join our dedicated team. This role involves troubleshooting hardware and software issues, assisting staff with IT-related queries, and maintaining our IT infrastructure. If you're passionate about technology and enjoy helping others navigate technical challenges, this position is for you.

Responsibilities

• Respond to and resolve IT support tickets in a timely manner.
• Conduct routine system checks to ensure performance and security.
• Collaborate with the IT team on projects to improve systems and processes.
• Assist in backup and recovery operations for critical systems.
• Monitor system performance and troubleshoot any potential issues.
• Keep abreast of new technologies and recommend upgrades when necessary.

Advantageous

• Network+ Certification: Understanding of networking principles and practices.
• Experience with cloud services: Familiarity with services like AWS or Azure.

Benefits

• Comprehensive health benefits
• Flexible working conditions
• Training programs and workshops
• Employee discounts and perks

Company Culture

• Innovation and Creativity: We encourage creative thinking and innovative solutions to problems.
• Inclusivity: We are committed to building a diverse and inclusive workplace.