User Experience Researcher

Durban FULL TIME R29,167 - R41,667 / Month
(R350,000 - R500,000 / Year)

Job Description

As a User Experience Researcher at Innovative UX Solutions, you'll play a critical role in understanding user behaviors and needs through extensive research. You will conduct usability studies, user interviews, and surveys to gather insights that will inform our design process and drive product enhancements.

Responsibilities

  • Lead user engagement sessions to gather direct feedback.
  • Contribute to the planning and prioritization of product features based on user needs.
  • Provide tactical recommendations for product enhancements.
  • Ensure that user needs are embedded in the design process at all stages.
  • Collaborate with cross-functional teams to drive the success of UI/UX initiatives.

Requirements

Education
  • Bachelor's degree in User Experience, Information Technology, or a related field
  • Master's degree in a related field is preferred
Experience
  • 4+ years of professional experience in UX research or a similar role
Technical Skills
  • User-centered design principles
  • Prototyping and wireframing tools (Sketch, Figma)
Soft Skills
  • Critical thinking
  • Collaboration
Certifications
  • Human Factors International Certification
  • Design Thinking Certification
Languages
  • English: Fluent

Advantageous

  • Familiarity with coding languages (HTML, CSS): Basic understanding of HTML/CSS to collaborate effectively with developers.
  • Strong portfolio showcasing UX research projects: A portfolio demonstrating previous project work and impact on design.

Benefits

  • Attractive health insurance package
  • Performance bonuses
  • Learning and development budget
  • Work-life balance support

Company Culture

  • Continuous Learning: We are committed to personal growth, encouraging our team members to pursue their learning goals.
  • Open Communication: A culture of transparency where feedback is welcomed and valued.
  • Community Engagement: We actively engage with our local community through various outreach programs.
Status: Closed