Healthcare Administrator

Job Description

We are looking for a dedicated Healthcare Administrator to enhance our healthcare facility's efficiency in Durban. The ideal candidate will be responsible for managing the daily operations of our healthcare facility, ensuring compliance with regulations and overseeing administrative tasks to improve patient care.

Responsibilities

• Lead the administrative team in ensuring efficient healthcare delivery.
• Evaluate and improve office procedures to enhance productivity.
• Supervise appointment scheduling and patient record maintenance.
• Coordinate training sessions for staff to ensure high-quality service.
• Implement new technologies to improve operational processes.
• Support financial audits and compliance checks.
• Collect and analyze patient feedback for continuous improvement.
• Plan budgets and ensure adequate resource allocation.
• Develop partnerships with healthcare providers and insurers.
• Conduct regular staff meetings to update on goals and performance.

Requirements

Education

• Bachelor's degree in Health Administration, Business Administration, or a related field
• Relevant certifications are an added advantage

Experience

• 5+ years of administrative experience in a healthcare setting

Technical Skills

• Monitoring and Evaluation
• Data Analysis

Soft Skills

• Adaptability
• Negotiation

Certifications

• Lean Six Sigma Certification
• Diploma in healthcare quality management

Languages

• English: Fluent

Advantageous

• Experience with healthcare IT systems: Hands-on experience managing electronic health record systems.
• Familiarity with telehealth services: Understanding of telehealth protocols and technology.

Benefits

• Extensive health coverage including dental and vision
• Employee assistance programs
• Flexible working arrangements
• Training and development programs
• Team-building activities and events

Company Culture

• Continuous Improvement: We foster an environment of growth, encouraging employees to seek personal and professional development.
• Patient-Centric Approach: All our initiatives are centered around improving patient outcomes and satisfaction.
• Work-Life Balance: We understand the importance of work-life balance and support our employees in achieving it.