Technical Writer

Job Description

Join our dynamic team in Durban as a Technical Writer, where your primary responsibility will be to produce clear and engaging technical documentation. You’ll work closely with project managers and developers to understand product specifications and deliver documentation to assist users effectively.

Responsibilities

• Create and review user-friendly documentation for various software products.
• Gather information from subject matter experts and project teams.
• Ensure all published materials are user-friendly and accessible.
• Collaborate across departments to ensure documentation is aligned with product releases.
• Utilize various tools for documentation like Markdown, Confluence, and others.

Requirements

Education

• Bachelor's degree in English, Communications, or related field

Experience

• 3+ years of experience in technical writing or related field

Technical Skills

• Technical Writing
• Editing and Proofreading

Soft Skills

• Attention to Detail
• Team Collaboration

Languages

• English: Fluent

Advantageous

• Experience with Agile development methodologies: Familiarity with Agile practices and how they influence documentation projects.
• Proficiency in tools such as Adobe FrameMaker or MadCap Flare: Experience with professional documentation tools will be beneficial.

Benefits

• Competitive salary and performance-based bonuses
• Health and wellness benefits
• Generous leave policy
• Opportunities for professional development

Company Culture

• Team Orientation: We emphasize teamwork and collaboration to achieve our goals.
• Innovation: We embrace new ideas and encourage our team to think creatively.
• Continuous Improvement: Ongoing learning and development is at the heart of our work culture.