E-commerce Manager

Job Description

As an E-commerce Manager, you will spearhead our digital sales initiatives and manage our online presence to maximize revenue and enhance customer satisfaction. You will lead a team focused on driving traffic, conversions, and overall growth in our e-commerce platform. Your role will be pivotal in shaping our online retail strategy and implementing best practices in digital marketing.

Responsibilities

• Lead the design and execution of digital advertising campaigns to drive traffic.
• Utilize SEO best practices to enhance organic search rankings.
• Manage and optimize PPC campaigns for maximum ROI.
• Coordinate with IT and development teams for website maintenance and improvements.
• Provide regular updates and reports to senior management on e-commerce performance.
• Mentor junior team members and facilitate professional development opportunities.
• Foster a culture of innovation and creativity within the e-commerce team.
• Build relationships with external vendors to source new tools and technologies.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in E-commerce or Digital Marketing is preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• PPC Campaign Management
• Content Management Systems (CMS)

Soft Skills

• Critical Thinking
• Teamwork

Certifications

• Certified Digital Marketing Professional
• E-commerce Analytics Certification

Languages

• English: Fluent

Advantageous

• Familiarity with social media platforms: Experience in leveraging social media for driving traffic and engagement.
• Proficient in CRM software: Hands-on experience with CRM systems to manage customer relationships.

Benefits

• Comprehensive health and dental plans
• Generous leave policies
• Remote working options available
• Employee discounts on company products

Company Culture

• Continuous Improvement: We encourage our team to continuously grow and improve through training and feedback.
• Diversity and Inclusion: We celebrate diversity and include voices from all backgrounds in our decision-making processes.
• Work-Life Balance: We strive to maintain a healthy work-life balance for our employees.