User Experience Researcher

Pretoria FULL TIME R29,167 - R37,500 / Month
(R350,000 - R450,000 / Year)

Job Description

We are seeking a passionate User Experience Researcher to join our dynamic team, dedicated to crafting exceptional user experiences. You will lead research initiatives to gather insights that inform design strategies.

Responsibilities

  • Perform ethnographic studies to gain deep insights into user behavior.
  • Synthesize research data into clear, visual reports for stakeholders.
  • Work with developers to ensure design fidelity in implementation.
  • Mentor junior UX researchers and interns.
  • Participate in cross-functional meetings to discuss user insights.
  • Help define the metrics for success for user experience initiatives.

Requirements

Education
  • Bachelor's degree in Design, UX Research, or related field
  • Master's degree is an added advantage
Experience
  • 3-5 years of experience in UX/UI design or research
Technical Skills
  • User Journey Mapping
  • Survey Design
Soft Skills
  • Team Collaboration
  • Empathy
Certifications
  • Certified Usability Analyst (CUA)
Languages
  • English: Fluent

Advantageous

  • Experience with Front-end Development: Familiarity with HTML, CSS, and JavaScript to facilitate collaboration with developers.
  • Proven Track Record of Successful Projects: Demonstrable success in previous user experience projects.

Benefits

  • Health, dental, and vision insurance
  • Generous paid time off policy
  • Access to wellness programs and fitness memberships
  • Support for continuous learning and certifications

Company Culture

  • Innovation First: We prioritize innovation and encourage our team to think outside the box, drive change, and challenge the status quo.
  • Empowerment: Every team member is empowered to contribute their ideas and make meaningful decisions.
  • Flexible Work Policies: We understand the importance of work-life balance and offer flexible hours to accommodate our employees' needs.
Status: Closed