Healthcare Administrator

Job Description

We are seeking a dedicated Healthcare Administrator to oversee the efficient operation of our healthcare facility in Johannesburg. The successful candidate will manage administrative functions, ensure compliance with healthcare regulations, and enhance patient experience. This role requires strong leadership skills and a commitment to exceptional service delivery.

Responsibilities

• Oversee the scheduling of staff and medical appointments.
• Facilitate communication between medical teams and administration.
• Monitor and address patient feedback and complaints.
• Prepare reports on operational efficiency and patient satisfaction.
• Develop strategies for marketing and community outreach.
• Manage vendor relationships and procurement processes.

Requirements

Education

• Bachelor's degree in Health Services Administration or related field
• Master's degree preferred

Experience

• 5+ years of relevant experience in healthcare management

Technical Skills

• Project Management
• Data Analysis

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with Telehealth Services: Experience in managing telehealth services and virtual patient care solutions.
• Understanding of Managed Care Systems: Knowledge of managed care processes and systems for effective service delivery.

Benefits

• Full medical, dental, and vision insurance
• Generous retirement plans
• Flexible working hours with remote options
• Ongoing professional development opportunities

Company Culture

• Patient-Centered Care: Our focus is on delivering exceptional care tailored to the needs of each patient.
• Innovation: We embrace technology and innovative practices to improve healthcare delivery.
• Employee Well-being: Caring for our employees as much as for our patients is our priority.