Healthcare Administrator

Job Description

We are on the hunt for a Healthcare Administrator who is passionate about improving patient care and streamlining healthcare operations. In this role, you will manage administrative functions, support healthcare staff, and ensure compliance with healthcare regulations. Your expertise will play a crucial role in enhancing the efficiency of our facility.

Responsibilities

• Implement administrative procedures to enhance patient care.
• Manage patient inquiries and facilitate problem resolution.
• Coordinate external services and partnerships as needed.
• Monitor and report on departmental performance metrics.
• Assist in the recruitment and training of administrative staff.
• Maintain a clean and organized office environment.
• Review and update policies to reflect changes in legislation.
• Conduct patient satisfaction surveys and analyze results to improve services.

Requirements

Education

• Bachelor's degree in Administration, Business, or Healthcare Management
• Master's degree preferred

Experience

• 5 years of experience in a healthcare setting

Technical Skills

• Electronic Health Records (EHR)
• Budget Management

Soft Skills

• Leadership
• Problem-solving

Certifications

• Certified Medical Manager (CMM)
• Lean Six Sigma certification is advantageous

Languages

• English: Fluent
• Xhosa: Fluent

Advantageous

• Experience with project management software: Proficient in tools used for project management within healthcare settings.
• Fluency in multiple languages: Ability to communicate in more than one language, particularly in Afrikaans and Xhosa.

Benefits

• Comprehensive health, dental, and vision coverage
• Retirement plan with employer contributions
• Continuous training and development options
• Work-life balance support initiatives

Company Culture

• Team Collaboration: Our teams work collaboratively to achieve exceptional patient outcomes.
• Continuous Improvement: We are dedicated to continuous improvement in our processes and services.
• Employee Engagement: We actively seek employee feedback and involvement in decision-making.