Shuttle Operator

Job Description

We are looking for a dedicated and experienced Shuttle Operator to join our dynamic team. You will be responsible for ensuring the safe and punctual transportation of passengers between designated locations while providing outstanding customer service.

Responsibilities

• Drive shuttle vehicles, adhering to assigned routes and schedules.
• Ensure the safety and comfort of passengers during transportation.
• Perform routine vehicle inspections and maintenance.
• Assist with scheduling and coordinating shuttle times.
• Train new drivers on company policies and procedures.
• Engage with passengers to ensure a pleasant journey.
• Respond to emergencies or unexpected incidents appropriately.
• Document and report any incidents or accidents.
• Utilize GPS navigation systems for accurate routing.
• Flexibly adjust to schedule changes as required.
• Participate in team meetings to discuss improvements.

Requirements

Education

• Matric certificate or equivalent
• Valid professional driving permit (PDP) is required or willing to obtain

Experience

• Minimum of 2 years of driving experience

Technical Skills

• Valid driver's license
• GPS Navigation

Soft Skills

• Customer Service
• Problem-solving

Certifications

• First Aid Certification
• Defensive Driving Course Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Previous experience in passenger transportation: Experience working as a shuttle operator or in a similar capacity.
• Knowledge of local roads and routes: Familiarity with major routes and traffic patterns in Johannesburg.

Benefits

• Competitive salary package
• Health and wellness benefits
• Performance bonuses based on metrics
• Employee training and development opportunities

Company Culture

• Teamwork: We promote a supportive and collaborative team environment focused on safety and efficiency.
• Commitment to Safety: Safety is our priority, with ongoing training and awareness programs.