Healthcare Administrator

Job Description

We are seeking a dynamic Healthcare Administrator to join our team in Johannesburg. The ideal candidate will oversee administrative functions, ensuring operational efficiency and compliance with healthcare regulations. This role is pivotal in supporting our healthcare services and enhancing patient experiences.

Responsibilities

• Oversee administrative staff and ensure high levels of performance.
• Coordinate staff scheduling and workflow management.
• Develop educational materials for patient services.
• Manage patient feedback and complaints to improve service quality.
• Ensure the maintenance of confidentiality and ethical standards.
• Implement and oversee health and safety protocols.
• Conduct regular audits to ensure compliance with healthcare standards.
• Participate in continuing education to stay current with industry trends.
• Engage in community outreach and partnerships for healthcare improvement.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Relevant master's degree preferred

Experience

• 5+ years of experience in a supervisory role within a healthcare setting

Technical Skills

• Regulatory Compliance
• Data Analysis

Soft Skills

• Leadership
• Interpersonal Skills

Certifications

• Lean Six Sigma Certification
• Certified Healthcare Executive (CHE)

Languages

• English: Fluent

Advantageous

• Experience in a multi-disciplinary healthcare environment: Ability to navigate complex multidisciplinary teams for better outcomes.
• Familiarity with telehealth services: Knowledge in telehealth setups to enhance patient outreach.

Benefits

• Comprehensive health insurance package
• Employee wellness programs
• Generous vacation policy and public holidays
• Continuing education support

Company Culture

• Continuous Improvement: We are dedicated to continuous improvement in process and patient care standards.
• Community Engagement: We actively engage with the community to promote health and wellness.
• Professional Growth: We encourage personal and professional development through various programs.